Frequently Asked Questions

How Can We Help You?

Gear Buffets offer a wide assortment of consumer products, ranging from men’s and women’s clothing to kitchenware to baby products to camping accessories, and whatnots. For easy browsing, we have categorized these products in different sections, such as Lifestyle, Outdoors, Technology, Kids & Baby’s, Pet Supplies, etc.

You can check all these categories in this Product Categories section. You can also visit this section - New & Interesting Finds – to check the most popular and new items out.

If there is any question regarding your order, product, shipping, or other aspects, feel free to contact our customer service team through visit our Contact Us page.

You will find all other categories on the main menu of this website.  We are wishing you a satisfying shopping experience!

Our satisfied customers often give honest reviews on the products they buy from this store. You will find them both on the Home Page and the Customer Reviews section.

Of course! We value our affiliates and customers the same way. We have made available an affiliate program with opportunities to take part in our exclusive offers and social promos, product data, free shipping, and several other features.

Aside from that, you have the opportunity to earn 10% commission at most and $99 sale amount on average. Please visit our Affiliates & Influencers page to know more about our affiliate programs.

Definitely. We have a strong social media presence and we consider it as a vital medium to make direct communication with our esteemed customers. We have active accounts on the major social media platforms, including Facebook, YouTube,Pinterest,Instagram, and Twitter. Follow our pages to get the latest deals and discounts and to know what’s new in your preferred product category!

You need to have your own account here on Gear Buffets to purchase any product in this eStore. If you add your payment details and shipment information, this will help you save your valuable time on shipping. Also, you will have the convenience of looking through the items you have recently seen so you can easily remember what you really liked on this platform.

The best way is to follow our social media pages because we post these updates on these platforms on a regular basis. You can also get notifications through email considering you have subscribed to our newsletter.

Here at Gear Buffets we always value quality and we also know that our dear customers also want real value from their purchases. This is the reason we always collect the highest quality of products possible that might serve you for years and we all know that quality comes at a price.

Gear Buffets is based in the USA and KSA. But that does not mean that we serve only these two countries. We ship worldwide for free and no matter where you live, we will deliver your order at your doorstep right on time!

Here are our office locations:

Gear Buffets
401 Ryland St. Ste 200-A Reno, NV 89502

Gear Buffets
3479 As Sawari 51b Street Unit No. 1

Most of our selected items are exclusive that you might rarely find at our offline stores. You can be sure that all of the products available on this eStore come with the latest offers and are of top quality.

We have strong business connections with renowned and reliable product manufacturers from all corners of the world (e.g. US, China, Europe, Japan, and so on). We make sure every single item available here is 100% genuine and of the best quality.

Top Sellers are product manufacturers that are mostly preferred by our customers. You can visit Our Top Sellers section to find their items.

All the items available here at Gear Buffets are a must-buy for the modern-day people always on the go. Once you get your hands on any of these items, you will be amazed at how amazing it is – this is something we can guarantee you!

All our items are specially designed to make your life easier and better so you can keep your focus on what matters most to you – your friends, family, and definitely yourself.

Placing an Order

Scroll through the different options of your preferred product category and choose which one fits your needs the most. Please keep in mind that if your chosen product comes in various colors or sizes, carefully pick the correct color or size before clicking on – “Add to Cart“

You will be directed to our Shopping Cart page where you can review your chosen items. Then you can enter your shipping address to process your order.

Yes, you can. Just pick as many product(s) as you want to purchase by clicking “Add to Cart.“ Then get back to the product page that you’re interested in, click “Add to Cart“ on that product too, and then proceed to “Enter Shipping Address” in order to confirm your order.

 You surely can! You can enter any shipping address during checkout and add a different billing address.

You will get an email notification at your given email address during checkout as soon as you are done placing an order. If you provide your mobile phone number, we will also notify you with a text message approving your order as well as the tracking information.

No, this is optional.

Pricing, Promotions, & Payments

We accept PayPal and all major credit cards (e.g. Visa, MasterCard, and American Express)

Our payment providers securely and automatically process your order soon after it’s placed.

Your Existing Order

If you need to add new items to an existing order, you have to place an additional order. We don’t store any credit card information and we cannot process any changes made after an order is placed.

We accept cancelations for full priced products within 60 minutes after placing an order.  We suggest you to contact us at support@gearbuffets.com immediately within that time frame if you’ve to

cancel an order. All cancellations are time-sensitive for us because we try to process order as soon as possible.

Shipping & Delivery

It may take us 1 to 3 business days to fulfill your order before we will be able to dispatch it. But be sure that we do everything we can to deliver your order at your doorstep as early as possible.

Once we dispatch your order, it may take us between 7 to 10 working days to make the delivery, though this will mainly depend on your locality as well as if there is any holiday in between the delivery period.

Don’t worry. Slight delay in shipment may occur because of many reasons e.g. current or upcoming holidays which are not business days for postal and delivery services.  Your country’s custom department may also take a significant amount of time to check your parcel.

However, if you think it’s taking too long for your order to be delivered, please email us at support@gearbuffets.com or call us at - (775) 344-3924. We would be happy to help you out!

We’re happy to offer FREE shipping worldwide! But please remember that duties and other shipping costs for international shipments are totally non-refundable

Of course we do! But we do not bear the responsibility for any custom charges. This is because customs usually charge their own fees that are not related to our shipping costs. They have their own authority and they reserve their own right to charge as they see fit. 

We provide you an opportunity to track your order yourself. All you have to do is just indicate your tracking number. Soon after you get this number after the conformation of the shipment, fill that in on the Order Lookup page, add your email address, and then click on the “Find Order” button. You will instantly see the current location of your parcel and all the stages that the delivery has gone through so far.

We are proud to say that we offer free shipping to more than 200 countries worldwide.

Since we have partnered up with manufacturers and merchants from all corners of the world, we have made the ePacket delivery system available from EMS. This is an advanced shipping technology that allows you to track your order no matter what time it is. What’s more, the whole process is lightning fast!

Refunds & Returns

Returns 

Our policy lasts 14 calendar days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

In order to initiate the returns procedure within 14 calendar days of delivery, you have to return your product to our official address below and contact our customer service team at support@gearbuffets.com to confirm your return. You can also call us at - (775) 344-3924

Our Official Address

Gear Buffets 401 Ryland St. Ste 200-A Reno, NV 89502

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned. Since few of the handmade items available here are custom-made, we are unable to accept any exchanges/returns or offer any refunds for these items.

Additional non-returnable items: 

- Gift cards 

- Some health and personal care items 

To complete your return, we require a receipt or proof of purchase. 

Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 

- Products with obvious signs of use 

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 

- Any item that is returned more than 14 days after delivery 

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at support@gearbuffets.com or fill in the form in our Contact Us page.

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, drop us an email at support@gearbuffets.comand send your item to this address: Gear Buffets 401 Ryland St. Ste 200-A Reno, NV 89502

Gifts 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 

To return your product, you should mail your product to our address: Gear Buffets 401 Ryland St. Ste 200-A Reno, NV 89502

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Return Address: Gear Buffets 401 Ryland St. Ste 200-A Reno, NV 89502

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